General Terms of Sale

General Terms of Sale of l'atelier du pouf

Preamble These terms govern exclusively the sales by l'atelier du pouf of poufs and similar products on its website. These terms apply to the exclusion of all other conditions.

1. Acceptance of the terms The customer acknowledges having read, at the time of placing the order, the specific sales conditions set out on this page and expressly declares to accept them without reservation.

2. Products The products available for sale are those listed on the l'atelier du pouf website. l'atelier du pouf strives to present the essential features of the products as accurately as possible. Photographs are not part of the contractual terms.

3. Orders The customer places their order online from the online catalogue and through the form provided there. For the order to be confirmed, the customer must accept these general terms of sale by clicking in the indicated place. Their acceptance implies a firm commitment on their part.

4. Delivery Deliveries are made only according to availability and in the order in which orders are received. l'atelier du pouf undertakes to inform customers of the progress of their order processing. Delivery times are given for guidance only.

5. Prices The prices shown in the catalogue are in euros and include the VAT applicable on the day of the order. Any change in the rate may be passed on to the price of products or services.

6. Payment Payment is due immediately on the date of the order. The customer may pay by credit card or other payment methods offered by l'atelier du pouf.

7. Returns and refunds In accordance with the return policy of l'atelier du pouf, customers may return products within 14 days from the date of delivery under the conditions set out in that policy.

8. Protection of personal data In line with the privacy policy of l'atelier du pouf, personal data collected during the order are used solely for order processing and customer relationship management.

9. Liability l'atelier du pouf cannot be held responsible for damage resulting from improper use of the product purchased on the site.

10. Disputes Any order placed through the l'atelier du pouf website implies acceptance of the General Terms of Sale of l'atelier du pouf. In the case of a sale to a legal entity, any dispute relating to the sale (price, terms, products ...) will be subject to French law before the commercial court of the registered office of l'atelier du pouf.

11. Changes to the general terms of sale l'atelier du pouf reserves the right to change its sales conditions at any time. The new conditions will apply only to sales made after the change.