Privacy Policy

Atelier du Pouf Privacy Policy

Welcome to atelierdupouf.com! We place great importance on protecting your personal data. This policy explains how we process the information you provide when you visit our site or make a purchase.

Data protection information

We believe it is essential that you understand how and why we collect, use, and share your personal data.

Atelier du Pouf is committed to providing you with clear and easily accessible information about our data protection practices, so that you can make informed decisions.

For any additional information or questions, please contact our customer service team. We also recommend that you check this page regularly to stay informed of any changes made to our policy.

Data security

The security of your personal data is a priority for Atelier du Pouf.

We implement technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

These measures include, in particular, encryption solutions, the use of secure networks, and strict security procedures within our team. We are committed to maintaining a high level of security for all the data we process.

What information do we collect?

On your device: whenever you visit our website, we automatically collect certain information about your device. This may include, in particular, the type of browser you use, your IP address, your time zone, and the cookies stored on your device.

When you browse our website, we may also collect information about the pages you view, the products that interest you, the search terms used to find our site, and how you interact with it.

When you make a purchase: when you make a purchase from us, we also collect certain information necessary to process your order, including your name, billing and shipping addresses, payment information, email address, and phone number.

How do we use this information?

We primarily use this information to process your orders, from confirmation through delivery.

We may also use them to:

• communicate with you about your order or respond to your requests;

• detect and prevent fraud;

• send you information about our products, only when you have consented to this.

We also analyze certain data relating to your use of our site in order to continuously improve your experience.

This information can help us optimize our website and measure the effectiveness of our advertising campaigns.

Who do we share your information with?

We work with certain third-party service providers who help us operate our online store and better understand our visitors' needs and preferences.

We use Shopify, in particular, to manage our online store, as well as Google Analytics to better understand how visitors interact with our site.

You can view how Shopify uses your information here.

You can also disable Google Analytics here.

We may also disclose some of your data to comply with our legal obligations, including in response to a request from a competent authority or to protect our rights.

Behavioral advertising

We may use your personal data to show you advertisements that may be relevant to your interests.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative website.

How can I refuse targeted advertising?

If you do not wish to receive personalized advertising, you can change your preferences using the following links:

• Facebook: Advertising settings

• Google: Advertising settings

• Bing: Policy on personalized advertising

You can also manage your preferences through the Digital Advertising Alliance.

Do Not Track

Our website may continue to collect certain information even when your browser sends a "Do Not Track" signal.

Your rights in Europe

If you reside in the European Union, you have, in particular, the right to access your personal data and to request its correction, updating, or deletion.

To exercise these rights, you can contact us using the contact details provided below.

We process your data in particular to fulfill our contractual obligations to you or on the basis of our legitimate interests.

Some of your data may be transferred outside Europe, particularly to Canada and the United States.

Data retention

We retain information relating to your orders for as long as necessary, subject to our legal retention obligations, or until you ask us to delete it where this is possible.

Changes to this policy

We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Transparency and choice

At Atelier du Pouf, we believe in your right to transparency and control over your personal data.

Where the relevant features are available, you can view, modify, or delete some of your personal information from your user account.

You can also manage your communication and marketing preferences.

If you have any questions about managing your preferences or need assistance, our team is here to help.

Contact

For any questions about our privacy policy, to exercise your rights, or to submit a complaint, you can contact us at the following address:

contact.atelierdupouf@gmail.com

You can also contact us by mail in France.