Privacy Policy

Privacy Policy of l'atelier du pouf

Welcome to atelierdupouf.com! We take the protection of your personal data very seriously. This policy explains how we handle the information you provide when you visit or make purchases on our site.

Privacy Awareness

We believe it is essential that you understand how and why we collect, use, and share your personal information. At l'atelier du pouf, we are committed to providing you with clear and accessible information about our privacy practices so you can make informed decisions. For any further information or questions, please do not hesitate to contact our customer service. We also encourage you to check this page regularly to stay informed of any updates to our policy.

Data Security

The security of your personal information is a top priority for l'atelier du pouf. We implement advanced technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our measures include encryption solutions, the use of secure networks, and strict security procedures within our team. We are committed to maintaining the highest level of security for all data we process.

What information do we collect?

On your device: Each time you visit our site, we automatically collect data about your device. This includes the type of browser, IP address, time zone, and also the cookies present on your device. While browsing the site, we also observe the pages you view, the products you are interested in, the search terms used to find us, and your interaction with the site.

When making a purchase: If you decide to buy something from us, we also collect your name, billing and shipping addresses, payment details, email address, and phone number.

How do we use this information?

We use this information mainly to process your orders—from confirmation to delivery. We also use it to:

  • Communicate with you about your order or respond to your inquiries.
  • Detect and prevent fraud.
  • Send you information about our products, only if you have requested it.

Additionally, we analyze data on how you use our site to continuously improve your experience with us. For example, this helps us optimize our site and assess the effectiveness of our advertising campaigns.

With whom do we share your information?

We work with third parties who help us manage our online store and better understand your needs and preferences. For example, we use Shopify to manage our shop and Google Analytics to understand how you interact with our site. You can see how Shopify uses your information here and you can disable Google Analytics here.

We may also share your information to comply with legal obligations, such as applicable laws, court orders, or to protect our rights.

Behavioral Advertising

We use your personal information to show you advertisements that might interest you. Want to learn more about how this works? Visit the Network Advertising Initiative website here.

How to opt out of targeted advertising?

Prefer not to receive targeted ads? You can choose to opt out using the following links:

You can also unsubscribe via the Digital Advertising Alliance here.

Do Not Track

Our site continues to collect information even if your browser sends a "Do Not Track" signal.

Your Rights in Europe

If you reside in Europe, you have the right to access your personal data, correct it, update it, or request its deletion. To exercise these rights, contact us using the details below. We process your data to fulfill our contractual obligations or pursue our legitimate interests. Your information may be transferred outside Europe, notably to Canada and the United States.

Data Retention

We keep your order information as long as you do not ask us to delete it.

Changes to this Policy

We may update this policy to reflect changes in our practices or for other reasons.

Transparency and Choice

At l'atelier du pouf, we believe in your right to transparency and control over your personal information. We offer you the ability to view, modify, or delete your personal data at any time through your user account. Additionally, you can adjust your communication and marketing preferences directly from your account settings. If you have questions about managing your preferences or need assistance, our support team is always available to help you.

Contact Us

For any questions about our privacy policy or to file a complaint, you can write to us at contact.atelierdupouf@gmail.com, or send us a letter in France.